07
The z-score and Standard Normal Distribution
core concept
We just saw the empirical rule works only when values happen to land exactly at $\mu \pm k\sigma$. That raises a question: what if the value doesn't land on a whole-SD boundary, or we need to compare scores from two different distributions? This card answers it → the z-score $z = (x-\mu)/\sigma$, which standardises any normal variable to $Z \sim N(0,1)$ so any probability can be looked up from tables.
Every normal distribution can be transformed into the standard normal distribution $Z \sim N(0, 1)$ using the z-score formula:
The z-score tells you how many standard deviations $x$ is above or below the mean:
- $z = 0$ means $x = \mu$ (exactly average)
- $z = 1$ means $x$ is one SD above the mean
- $z = -2$ means $x$ is two SDs below the mean
- $|z| > 3$ is typically considered unusual or an outlier
Why standardise? Converting to z-scores lets us compare values from completely different normal distributions on the same scale. A z-score of 1.5 means the same thing whether you are talking about IQ scores, exam results, or manufacturing dimensions.
Example, are these performances equally good?
In a Maths exam: $\mu = 72$, $\sigma = 12$; student scores 84. In Physics: $\mu = 65$, $\sigma = 10$; same student scores 75.
Maths: $z = \dfrac{84 - 72}{12} = \dfrac{12}{12} = 1.0$; Physics: $z = \dfrac{75 - 65}{10} = \dfrac{10}{10} = 1.0$
Both scores are exactly 1 SD above their respective means. The performances are equally good relative to each cohort.
Comparing two different students:
Student A scores 78 in Chemistry ($\mu = 70$, $\sigma = 8$). Student B scores 82 in Biology ($\mu = 75$, $\sigma = 6$). Who performed better relative to their class?
Student A: $z = \dfrac{78-70}{8} = 1.0$; Student B: $z = \dfrac{82-75}{6} = \dfrac{7}{6} \approx 1.17$
Student B's z-score is higher, Student B performed better relative to their class.
PROBLEM 2 · z-SCORES
For $X \sim N(60, 9)$ (note: variance = 9, so $\sigma = 3$), calculate the z-scores for $x = 66$, $x = 54$, and $x = 72$.
1
$\sigma = \sqrt{9} = 3$
Always extract $\sigma$ from the variance $\sigma^2$ before substituting.
2
$z_{66} = \dfrac{66-60}{3} = 2, \quad z_{54} = \dfrac{54-60}{3} = -2, \quad z_{72} = \dfrac{72-60}{3} = 4$
Substitute into $z = (x-\mu)/\sigma$ for each value. Note $z_{72} = 4$, which is more than 3 SDs above the mean, very unusual.
PROBLEM 3 · REVERSE z-SCORE
Find the raw score $x$ corresponding to $z = -1.5$ if $\mu = 80$ and $\sigma = 6$.
1
$z = \dfrac{x - \mu}{\sigma} \implies x = \mu + z\sigma$
Rearrange the z-score formula to solve for $x$.
2
$x = 80 + (-1.5)(6) = 80 - 9 = 71$
Substitute $z = -1.5$, $\mu = 80$, $\sigma = 6$. The negative z confirms $x < \mu$.
z-score formula: $z = \dfrac{x - \mu}{\sigma}$; reverse: $x = \mu + z\sigma$; z-score = number of standard deviations from the mean (+ above, − below)
Pause, copy the z-score formula $z = \dfrac{x-\mu}{\sigma}$ and its reverse $x = \mu + z\sigma$, plus the comparison rule (higher z-score = better relative performance regardless of distribution) into your book.
Trap 01
Confusing variance and SD
$X \sim N(60, 9)$ means $\sigma^2 = 9$, so $\sigma = 3$. If you use $\sigma = 9$ in the z-score formula, all your z-scores will be wrong. Always extract $\sigma = \sqrt{\sigma^2}$ first.
Trap 02
z = 2 means "twice the mean"
A z-score of 2 means the score is 2 standard deviations above the mean, not twice the mean. If $\mu = 50$ and $\sigma = 10$, then $z = 2$ corresponds to $x = 70$, which is 1.4 times the mean, not 2 times.
Trap 03
Empirical rule is exact
The empirical rule gives approximate percentages. The exact values are 68.27%, 95.45%, 99.73%, not exactly 68%, 95%, 99.7%. Always write "approximately" unless asked for the exact value.